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Our Samsung Care+ Multiproduct Protection protects most of your Samsung device investments (up to 7 years of age), minimizes out-of-pocket expenses and helps you solve technical issues. And you can rest assured that, in the event of a mechanical failure or accidental damage, we'll act quickly to fix or replace your covered purchase.*

*Product will be replaced with a new, repackaged or refurbished product of like kind and quality or you may receive an in-store credit, cash settlement or gift card. Replacement of the product fulfills the contract in its entirety.

Your Personal TechProSM benefits begin on date of purchase. Accidental damage coverage for watches, tablets and Chromebooks begins 30 days after the purchase of the service contract. Mechanical and electrical breakdown coverage begins after the manufacturer's warranty expires.

Personal TechProSM provides unlimited access to live technical support 7 days per week,* 8am to midnight ET, for the following Samsung products:

  1. Refrigerators
  2. Cooktops/ovens
  3. Dishwashers
  4. Microwave ovens
  5. Washers
  6. Dryers
  7. TVs vacuums
  8. Air dispensers (steamers)
  9. Tablets
  10. Galaxy watches
  11. Monitors
  12. Chromebooks
  13. Smartphones

Just call 1-866-892-1033.

*Personal TechProSM is a service included as part of service contract and provided by The Signal, L.P., an Assurant company. By utilizing the Personal TechPro SM services you confirm that you have read and agree to the Terms of Service and the Privacy Policy . Personal TechProSM is closed on the following holidays: New Year’s Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day and Christmas Day

Enter your phone number or email address associated with your contract in the "Find Your Contract" section on this page. Click on the drop-down menu on your Service Contract card and download your service contract. 

Yes, you will need to register your Samsung product prior to filing a claim. Your covered products must be no more than 7 years old.

You can register your product whether you need to file a claim or not. Enter your phone number or email address associated with your contract in the "Find Your Contract" section on this page. Click on the Add Product link on your Service Contract card and register your Samsung product. 

To file a claim or request service on your covered product, enter your phone number or email address associated with your contract in the "Find Your Contract" section on this page and complete the online request forms. To request a food loss or laundry reimbursement, click on the "Food Loss Reimbursement" or "Laundry Reimbursement" button for the associated refrigerator, washer, or dryer on your contract card on your dashboard.


The claim limits for Samsung Care+ multiproduct Protection are: 

  • - $3,000 aggregate repair or replacement limit for out-of-warranty claims per rolling 12 months.
  • - $300 food spoilage reimbursement limit for covered refrigerators per rolling 12 months.
  • - $50 laundry reimbursement limit for covered washer or dryer per rolling 12 months.
  • - Up to 1 approved accidental claim per rolling 12 months for watches, tablets and Chromebooks.

There is a non-refundable $99 deductible for all in-home servicing, repairs and replacements.

Click the MENU icon on the contract card on your dashboard, then click “View Claims Submitted” to see your claim status.

You will need to contact the assigned service provider to change or reschedule your appointment.

No, the Samsung Care+ Multiproduct Protection plan is not transferable.

To cancel Samsung Care+ Multiproduct Protection, visit and sign into your Samsung Account tied to your subscription. Go to My Subscriptions, select Purchase History, and unsubscribe from your desired plan.

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Get support when you need it

Need Help Setting Up Or Troubleshooting Your Samsung Device Or Appliance?
Get Unlimited Technical Support When You Call Personal TechPro(SM) via 1-866-892-1033 7 Days A Week, 8am To Midnight ET.

Get support when you need it